Refund policy

Returns
Our policy lasts 14 days from day of receipt. If 14 days have gone by since your receipt of goods, unfortunately we can’t offer you a refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.


Additional non-returnable items:
Gift cards

To complete your return, we require a receipt or proof of purchase


Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a 5-7 business days.

Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at thec8ve@gmail.com.



Exchanges (if applicable)
We will gladly replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at thec8ve@gmail.com.


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